Description
Every day brings new opportunities to solve problems inside your existing clients' organizations. Unfortunately, most of these opportunities are hidden from view -- cloaked in the daily struggles of people you or other members of your firm don't know. Or perhaps the clients you know don't reach out because they don't fully appreciate your firm's capabilities.

In either case, this workshop will show you how to uncover opportunities without appearing pushy or threatening existing relationships. You'll learn to develop an intimate understanding of your clients' businesses and your firm's capabilities and you'll practice a dignified approach to multi-service/multi-client problem solving. The result: long-lasting relationships and valuable recurring business -- both critical to your success in the legal marketplace. See our complete program description below:

	Topics Covered		You Will Learn to:
	The importance of cross-selling The three types of cross-selling Identifying and overcoming internal and external obstacles Learning to leverage firm resources and partner with colleagues Cross-selling and the marketing department Spotting cross-selling opportunities Capitalizing on opportunities before, during, and after each engagement Client surveys and cross-selling Cross-selling case studies Developing a cross-selling action plan		Overcome internal and external obstacles to cross-selling Gain an intimate understanding of firm capabilities and success stories Spot and pre-qualify cross-selling opportunities Know when and how to ask for new business without appearing pushy Work collaboratively with other lawyers and practice groups Use marketing tools to introduce new attorneys and new services in a helpful, non-threatening way Develop relationships at multiple levels of the client's organization Become your client's business partner Use client surveys as a cross-selling tool Develop a personal action plan for cross-selling success

Development
Our development process is built around the wisdom and experience of legal and business development experts. This ensures that our training programs meet the high standards that our clients demand while ensuring that the content and delivery is beneficial, relevant and practical for your organization. Learn More!

Customization
Our flexible program design allows for increasing levels of customization at the workshop, module and content levels. From video taped role playing exercises, participatory lectures and team presentations--to client specific case studies, group competitions and essential skills tests, we design our programs to meet your specific requirements. Learn more!

Performance Measurement
Our thorough, four-step approach to program planning and performance measurement helps ensure that you get the training you want and the results you expect. Learn More!

Schedule a Workshop TODAY!
We will schedule our training programs at times, dates and locations that fit the business demands of your organization.