| Privacy Sugarcrest is deeply committed to protecting your privacy. We maintain strict privacy policies and procedures to insure that your personal information is secure. - We fully disclose our privacy policies and procedures in this document.
- We use industry-leading encryption and data-storage technology.
- We allow you to opt out of receiving messages from us.
- We perform quarterly audits to verify that we are in full compliance with all aspects of our privacy policy
Use the following index of questions to get all the facts about Sugarcrest's total commitment to protecting your privacy:
How is my privacy or my colleague's privacy affected when I use the "E-mail a Colleague" feature? Neither your privacy nor your colleague's privacy is affected. It is our policy not to store any of the information that is entered when this feature is used. Top What personally identifiable information does Sugarcrest collect? Sugarcrest only collects the information necessary to improve our Web site and to respond to your requests for our products and services. Personally identifiable information includes, but is not limited to, first and last name, organization name, billing address, mailing address, zip code, email address, phone number, fax number and any other information that itself identifies or when tied to the above information, may identify you as a specific individual. Top How does Sugarcrest use the personal information I provide? We use the information we collect about you to process orders, develop new services, improve our Web site and make your visit more enjoyable. Specifically: - When you buy products from our Online Store, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to quickly process and fulfill your order.
- When you register for any FREE Reports, Reality Checks, Newsletters or other services, we may ask for your name, organization name, mailing address, zip code, phone number, fax number and your e-mail address so that we can learn more about you and send you, in a personalized format, the information you requested.
- When you enter any of our contests or promotions, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. Top
We may also use the information that we collect to let you know about new services or special offers that we think you'll find valuable. But, you can tell us not to. See the opt-out section below. We may choose to sell or rent your personal information to trustworthy third parties, but you can tell us not to. See the opt-out section below. Also, Sugarcrest may provide aggregate statistics about our members, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Top If I use Sugarcrest's Web site, is any personally identifiable information collected about me or my computer? We designed Sugarcrest.com using cookies so that we can improve our service to you each time you visit us. When you visit Sugarcrest.com, our systems log some basic and anonymous information about your computer, including its: - IP address (your computer's unique signature)
- Operating system (i.e., Windows 2000)
- Browser software (i.e., Netscape Navigator)
We use this data to perform routine Web site maintenance and design to make sure the site's features work effectively with most people's browsers and systems. By using our site, you consent to our collection and use of this information. Top How is my privacy affected when I select a link to another site? Our site contains links to other sites. We are not responsible for the privacy practices or the content of such other Web sites. Also, we assume no responsibility or any other obligations with respect to the suitability of any of these sites for your particular situation. Top Can I opt out of receiving messages from Sugarcrest? Yes. Although most members prefer to know about Sugarcrest's valuable new services or special offers, you can elect not to receive these messages by simply sending a blank e-mail message to optout@Sugarcrest.com. (If you use more than one e-mail address to register with us or to order from us, send this message from each e-mail account you use.) Sending this e-mail message also insures that your personal information will not be sold or rented to trustworthy third parties-should we decide to do so in the future. Top How long will Sugarcrest keep my personal information on file?
If you do not choose to delete your personal information from our records, it will remain in our files for a period of two years following your latest e-mail request or the lapsing of any subscription or other renewable service. Top Can I update the personal information Sugarcrest has on file about me? Yes. If any of the information you provide changes (i.e., your name, phone number, e-mail address or billing address) you may notify us by sending the updated information to update@Sugarcrest.com. Top Can I ask Sugarcrest to delete my personal information from its systems? Yes. Simply send a blank e-mail message to anonymize@Sugarcrest.com. Top How will I know if you make any changes to your privacy policy? If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Top How secure are Sugarcrest's systems and procedures? Sugarcrest is deeply committed to protecting the security of your personal information. All of your credit card orders at Sugarcrest.com are placed on a secure server. Our secure server software has been enabled with the Secure Sockets Layer (SSL) system, the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Furthermore, Sugarcrest has security measures in place to protect the loss, misuse, and alteration of the information under our control. Every staff member at Sugarcrest is trained on our privacy and security procedures on their first day of employment. In order to be employed, each person must sign a pledge to uphold our privacy and security standards, and commit not to share your information with any third parties. Top How does your privacy audit work? Each quarter, we perform a complete audit of our privacy policies and procedures. We review each page of our site and test all of the systems we use to collect personally identifiable information to make sure that we are storing it adequately, deleting and updating customer information promptly upon request, controlling any sensitive documents appropriately, and allowing our members to opt out of receiving information from Sugarcrest.com. Top Who can I contact at Sugarcrest to find out more about your privacy practices? Please contact our Manager of Privacy and Compliance by email at privacy@Sugarcrest.com. We welcome your comments and suggestions about how we can improve our privacy procedures. Top |
