Assessment: Before we present our training programs, we use a proven planning and assessment process to identify your firm's strengths and to determine where improvement is needed. This process also allows us to shape our programs to your particular culture, requirements and budget parameters.

Customization: Our flexible program design allows for increasing levels of customization at the workshop, module and content levels. Program customization may include combining two or more workshops or training modules, creating client-specific case studies, performing video taped role playing exercises, conducting participatory lectures, coaching team presentations, staging group competitions or conducting essential skills assessments. And, if you prefer, Sugarcrest will customize the content of your entire program to the precise specifications you provide. Following is an example of how these customization efforts can help define the content and focus of a networking training program:

In this example, as a result of client feedback, emphasis will be placed on an assessment of networking skills and performance at tradeshows. In addition, the content will include company specific terminology and it will be delivered through role plays and case studies.

Ongoing Web-based customization: Our customization doesn't stop with our live programs. Sugarcrest also provides ongoing web-based training via the Internet. Through this unique and flexible format, we can further customize our training by adding new services that meet and address the changing needs of your organization.