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|  | Client Teams Past Participants Say: "When we first contacted you our client team program had lost its momentum. Not only did you revive it, you helped us transform it into one of our most successful firm-wide initiatives that continues to create client value and revenue growth year-after-year." Client teams are critical to your firm's success. But, where do you start? How do you focus your firm's efforts on the right opportunities and the right client relationships? How do you organize and lead cross-functional teams and keep the momentum going year-after-year? Through a combination of strategic consulting, dynamic workshops and ongoing coaching, we leave no stone unturned. We give you the tools to identify the right opportunities with the right clients, and the ongoing support to build and lead successful client teams that create continuous value and revenue growth year-after-year. Having pioneered key client team initiatives for legal service providers, AmLaw 100 firms and their Fortune 500 clients, there are few organizations with more practical, hands-on experience than Sugarcrest. From DuPont and its network of primary law firms and service providers, to General Electric and its enormous worldwide reach, we've seen what works and what doesn't. We've led teams that have won multi-million dollar relationships, and we've spearheaded the cross-functional service strategies and infrastructure build-outs that are often necessary to manage them successfully. Simply put, we bring a level of practical, experience-won knowledge that you would be hard pressed to find elsewhere. Far too often, we are asked to revive initiatives that began with good intentions but that stalled due to lack of strategic focus, management buy-in and tireless follow-up. Don't make the same mistake. Call us now at (800) 790-6263 and let us help you make your client team initiative a success. Articles Using Team Spirit to Rally the Clients (Legal Times) How to Build Client Loyalty Through Effective Matter Management (Strategies: The Journal of Legal Marketing) Before You Say 'I Do' -- Partnering With a Client May Make Sense, But Only Under Certain Circumstances (Legal Times) Events LMA (Indianapolis): Best Practices in Implementing a Client Team Program LMA (Chicago): Best Practices in Implementing a Client Team Program LMA (Washington, DC): Best Practices for Client Service Teams LMASE (Charlotte): Best Practices for Client Service Teams home | about | services | resources | contact us | site map Use of this site is governed by our user agreement and privacy policy. | |
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