 
|  | ArticlesBlindsided by a Client Defection? (The Sugarcrest Report, Tuesday, September 23, 2008)
How to Profit From the Slowdown (The Sugarcrest Report, Tuesday, April 22, 2008)
Common Sense Client Service -- How to Avoid the Chopping Block and Build Better Client Relationships (The Sugarcrest Report, Tuesday, February 12, 2008)
Using Team Spirit to Rally the Clients -- For the Best Client Teams, Law Firms Learn to Focus More on Relationships than Dollars (Legal Times, November 13, 2006)
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Attorney Buy-In -- Stealth Strategies for Herding Cats (Law Firm Inc., September/October 2006)
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Patton Boggs' Rain Man -- From Lead to Closure, Mark Cowan Spends His Days Reeling in New Clients for His Partners (Legal Times, Monday, February 9, 2004)
Rainmaking Secrets - How Gardner Carton's Kathleen Nilles Built a Thriving Practice (The Sugarcrest Report, Monday, September 15, 2003)
How to Boost Business and Profits with Creative Pricing (The Sugarcrest Report, Tuesday, January 28, 2003)
Investing in Relationships -- For Alston & Bird's Pinney Allen, Current Clients are the Best Source of New Business (Legal Times, Monday, December 9, 2002)
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You Gotta Have Friends -- Staying Connected and Not Being Reluctant to Ask Friends Outright for Their Business Wins New Clients (Legal Times, Monday, September 2, 2002)
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Rainmaking Secrets -- How Sterne Kessler's Jorge Goldstein Has Become One of The Top Rainmakers in His Firm and a Leading Lawyer in The Biotech Industry (Legal Times, Monday, June 10, 2002)
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Partnering to Gain Efficiencies and Reduce Costs -- A Report From Martindale-Hubbell 2002 Counsel To Counsel Series (CORPORATE COUNSEL, June 2002)
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You Do Have the Time -- How to Find the Time to Develop Business (Legal Times, Monday, April 15, 2002)
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Rainmaking Secrets -- A Bankruptcy Partner at Arent Fox Shares Her Successful Techniques for Bringing in New Business (Legal Times, Monday, March 4, 2002)
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A Matter of Focus -- The Shy Lawyer's Guide to Disciplined Business Development (OF COUNSEL, January 2002)
Stand by Your Brand -- Getting Started and Following Through (Marketing for Lawyers, January 2002)
When a Client Leaves -- Getting Dumped Hurts, But Learning Why and Fixing the Problems Can Lead to Rapprochement (Legal Times, Monday, December 10, 2001)
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Branding With Specificity -- Law Firm Marketing Experts Share Their Views (Marketing for Lawyers, December 2001)
How to Build Client Loyalty Through Effective Matter Management (Strategies: The Journal of Legal Marketing, October 2001)
Listening to Prospects -- Instead of Talking Your Way Through a Meeting With a Potential Client, Hear What They're Saying (Legal Times, Monday, September 24, 2001)
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How to Profit From the Slowdown (Marketing for Lawyers, September 2001)
Mind Your Matters -- How to Build Loyalty Through Effective Matter Management (Legal Times, Monday, July 9, 2001)
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Using Technology to Deepen Client Relationships (Strategies: The Journal of Legal Marketing, July 2001)
Before You Say, 'I Do' -- Partnering With a Client May Make Sense, But Only Under Certain Circumstances (Legal Times, Monday, June 25, 2001)
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Make Community Outreach an Important Part of Your Marketing Strategy (Marketing for Lawyers, June 2001)
Being a High-Tech Player: LMA Senior Session 2001 (Strategies: The Journal of Legal Marketing, May 2001)
Making the Most of Your Marketing Department: Six Ways to Help Your Law Firm Marketers Help You Build Your Practice (Legal Times, Monday, April 30, 2001)
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The Contrarian Approach: The Economic Downturn Is an Opportunity to Make Clients Happy and Win New Business (Legal Times, Monday, March 26, 2001)
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The LMA Mid-Atlantic Chapter's Survey Solution: With the Internet and a Little Ingenuity We Can Accomplish More Than We Ever Thought Was Possible (Strategies: The Journal of Legal Marketing, March 2001)
Road Map for Success: A Personal Business Plan Provides Direction and Focus to Help You Reach Professional Goals (Legal Times, Monday, February 12, 2001)
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Try On a New Attitude: Does the Thought of Marketing Make You Anxious? Focus on the Process, Not the Results ( (Legal Times, Monday, January 15, 2001)
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Creating the DuPont Women Lawyers' Network (Diversity & The Bar, the magazine of the Minority Corporate Counsel Association, August 1999)
Sustaining Practice Styles (Law Governance Review, Summer 1998)
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Guidance From the Sidelines: Part Counselor, Part Mentor, Part Cheerleader, the 'Business Coach' Is a New Addition to Corporate Rosters (The Washington Post, Sunday, June 28, 1998)
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