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Felice Wagner to Speak at
Fulcrum Conference

Sugarcrest CEO to Discuss
Strategies for Talking to Clients About Fees

WASHINGTON, DC--February 9, 2001--Sugarcrest Development Group, Inc., the legal industry's premier business development partner announced today that the company's CEO, Felice Wagner, will be presenting at Fulcrum's 5th Annual Law Firm CFO Institute on Wednesday, February 14, 2001.

Wagner's presentation, Selling Billable Hours or Efficient Solutions to a Client's Legal Problems--Talking to Clients About Fees, covers a critical, but often overlooked step in the client development and relationship management process.

According to Wagner, "early and continuous discussions around fees can be the difference between a long-term client relationship and a one-shot opportunity gone bad. Attorneys and their firms must make it their goal to initiate fee discussions, listen to client needs and fairly allocate risks and rewards so that they achieve a proper balance between client satisfaction and their own profitability." While this is easier said than done, Wagner will provide the blueprint for success during the program.

ABOUT FULCRUM

Fulcrum Information Services is a provider of business conferences, trade shows, publications and distance learning products. The company produces conferences on a variety of topics including, mergers & acquisitions, law firm management, educational finance and investment, as well as specific briefings for industries such as, software, staffing, advertising and technology.

ABOUT SUGARCREST DEVELOPMENT GROUP

Sugarcrest Development Group is a professional training and consulting firm focused on helping law firms and legal service providers win new business and build long-lasting, revenue producing relationships with their clients. The company offers a suite of sales and marketing training programs and management consulting services designed exclusively for the legal industry. Sugarcrest is widely recognized both for its experienced management team and its innovative programs, including its provision of dynamic training and ongoing learning via the Internet.

FOR ADDITIONAL INFORMATION

Lynn M. Janczak
Marketing Director
Sugarcrest Development Group, Inc.
lynn@sugarcrest.com

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